dc40668b724643b19b95711a66faf1a3

Il mio primo post di blog

183:736743767 (Daniele Pigliacelli) — Tue, 08 May 2018 18:50:58 GMT

È ufficiale: ora ho un blog e so come usarlo.

Finalmente ho deciso di compiere il grande salto e di aggiungere un blog al mio sito. Ho sempre desiderato un mezzo facile da usare per condividere le informazioni con i visitatori e sono davvero entusiasta all'idea di iniziare questo viaggio. Continua a visitare il mio sito e scopri gli aggiornamenti direttamente qui sul blog.

10 motivi per cui dovresti amare i blog

183:736743767 (Daniele Pigliacelli) — Tue, 08 May 2018 18:50:58 GMT

I post nel blog sono un ottimo modo per farti riconoscere nella tua comunità e condividere la tua opinione. Ecco i 10 motivi per cui ti piacerà scrivere post nel blog.

Tutti possono averne uno:
Nel bene e nel male, tutti possono scrivere un post in un blog su qualsiasi cosa desiderino. Tutti hanno una voce e le voci migliori sono le più ascoltate.

L'autore può mostrare la sua personalità:
Nei post dei blog, lo scrittore ha più margine di manovra per imporre la sua voce e la sua personalità rispetto ad altri tipi di scrittura.

I blog sono una forma eccellente di comunicazione di massa:
Puoi aiutare le persone, imparare nuove cose, intrattenere il pubblico: le possibilità sono infinite e sorprendenti. I blog offrono tutte queste possibilità a un pubblico molto ampio.

È possibile fare soldi:
Se il blog è ben avviato si può fare un sacco di soldi attraverso la pubblicità e i messaggi sponsorizzati.

Permette alle persone di esprimere meglio i loro pensieri:
Invece di leggere messaggi su Facebook a casaccio, è molto meglio vedere i pensieri della gente in un blog ben scritto.

Puoi creare una comunità:
I blog consentono di connettersi con altre persone che condividono i tuoi stessi interessi. La condivisione di idee e opinioni all'interno della tua comunità ti aiuta a importi come leader di pensiero.

Ottimo per il SEO:
Tenendo aggiornati e rilevanti i contenuti del tuo sito, puoi usare il blog per aumentare il posizionamento nei motori di ricerca (SEO) del tuo sito e della tua attività.

Porta la gente nel tuo sito:
Se il tuo blog è abbastanza potente e viene aggiornato regolarmente, la gente tornerà, facendo aumentare il traffico nel tuo sito.

È gratuito:
I post nel blog non costano assolutamente nulla, quindi se hai qualcosa da dire non c'è nulla che te lo possa impedire.

Puoi affermarti come leader:
Un blog è un punto perfetto per i tuoi pensieri originali e può rappresentare un modo eccellente per dar voce alla tua individualità. Se alla gente piacciono le tue idee, puoi diventare un leader nel tuo settore!

Che cos'altro ti piace dei blog? Dimmelo!

Set the Page Free in the Modern Workplace: A Silicon Valley POV

Tue, 22 Aug 2017 13:15:00 GMT

Today I am sharing with you a blog article from the Xerox blog, Xerox Connect. The article is one in a series of Modern Workplace articles that […]

Today I am sharing with you a blog article from the Xerox blog, Xerox Connect . The article is one in a series of Modern Workplace articles that are being created by Greg Pings and posted on the Xerox Connect site. This particular article is, in part, an interview with a research fellow from PARC. Let me let Greg Pings explain –

By Gregory Pings

You walk into a room and you see a chair and a pen. The possibility of taking any of various actions on these objects is an affordance. For instance, you might try to write with the chair and sit on the pen; but you’re more likely to take an action that is readily perceivable – in this case, sit in the chair and write with the pen.

“The invention of the future will depend as much on ethnographers and psychologists as engineers.” – Dave Biegelsen, Research Fellow, PARC, a Xerox company.

That’s how it goes with humans and machines. For the technology to succeed, the user must easily understand what to do with it. David Biegelsen is a research fellow and charter member of PARC. Biegelsen and PARC have been at the center of Silicon Valley since before it was called Silicon Valley.

When they asked if the paperless office was imminent, Biegelsen and his PARC cohorts spent the next 47 years setting the page free. That is to say, they invented the technologies that have since allowed “the page” to transcend print and enter the digital realm. Further, “page” has been redefined as all forms of communication – person to person, people and machines as well as machine to machine. The ideas and inventions that came out of PARC redefined “the office” and how work gets done.

These days, Biegelsen still works part time in a PARC lab. He sees his primary role as helping fellow researchers “come up with good ideas and nudge research into useful, interesting, impactful areas.”

This interview with Biegelsen takes a look at the modern workplace from one of the men who shaped it.

Question: How do you describe your work?

David Biegelsen: I tend to be thinking and discussing work-related topics over lunch, in the shower, wherever. The fun of identifying and solving problems gives me great pleasure.

Q: Is the technology you use making you more or less productive?

DB: Technology is an amplifier of human and inter-human capabilities. Appropriate technology provides human prosthetics that are almost transparent, yet intensely extends our capabilities. As just one example, (the internet) allows easy, directed, just-in-time continuous learning that allows me to address problems at an expert level. It allows me to come up with new ideas and vet them rapidly. Just-in-time, self-directed, education that is tailored to the individual is likely the only way for humans to keep up with their evermore intelligent technologies, and to ensure that the future is a marriage of humans with technology — instead of humans becoming irrelevant.

Q: Name three things that are absolutely necessary for you to get your job done.

DB: Terrifically creative colleagues, a historically interdisciplinary environment, and corporate outlook that values and supports divergent thinking and “working in the white spaces.”

Q: White spaces?

DB: White spaces are the regions between boundaries (the bounds of disciplines or views or beliefs.) It is frequently within the white spaces that the most important problems are found and world-enlarging breakthroughs are achieved. One relevant example: At one time, computer scientists were focused on designing more powerful individual computers. The notion of enabling inter-computer communication – and then enabling people to communicate and collaborate – unleashed capabilities that boggle the mind and were not approachable by researchers focusing within their perceived bounds. Bringing together people with diverse outlooks and areas of expertise and intentionally addressing the white spaces has proved to be a very powerful tool for revealing consequential areas for progress.

Q: What do you think the “office” of the future will look like?

DB: That’s funny. That was the question we asked ourselves when PARC opened 47 years ago. For example, we wondered if a paperless office was imminent. We envisaged two possible futures that would provide the affordances of paper – including ease of interaction, low cost so that one could give the “document” away, throw it away, et cetera – but also provide the affordances of the digital world, including searchability, wide dissemination, reconfigurability, and more.

Q: How has technology fundamentally changed the workplace?

DB: I believe that technology evolution is pretty much co-evolution. In a humorous way, silicon and carbon (human) constructs are co-evolving. We design silicon devices and they modify our capabilities. We only feed the ones that seem compatible with our needs, and we strive to make them more capable. So we adapt to each other and evolve in a coupled manner.

Q: Back to the “office.” Where does the future go from here?

DB: To predict the office of the future, I believe we have to focus on the affordances that we value now as well as the affordances that could be added. We should understand that there is not just one potential future. All futures are not only possible; they well may coexist for many years.

I believe we are on a fast path to achieving human prostheses — like augmented and virtual reality tools — that will allow us to be in a work place with global access to information and each other, no matter where we are. But we have to design the virtual space so that human interactions and all its affordances are well-supported. The invention of the future will depend as much on ethnographers and psychologists as engineers.

Q: What are some of the positives and negatives of the modern working environment?

DB: Bringing together a rich diversity of people, and providing space and resources to create and try out products, are important affordances. Getting to know a relatively few colleagues well is pleasurable and facilitative. However, limiting the population watershed of work places to people who live within a reasonable commuting distance and time synchrony is a negative. For the time being, it’s the best solution we have.

Q: What’s your biggest challenge when it comes to communicating and connecting with your colleagues, clients or partners?

DB: Time.

I hope you enjoyed this article and if you are interested is seeing more the Modern Workplace series will be published each Friday on Xerox Connect. Subscribe to their blog so you won’t miss a thing, or retrieve your favorite Modern Workplace articles here .

Xerox Social Media: Subscribers, Followers and Friends Oh My!!

Fri, 18 Aug 2017 13:00:00 GMT

My homage to Dorothy. As Dorothy from the Wizard of Oz said, “Toto, I’ve a feeling we’re not in Kansas anymore.” Definitely not Kansas, we are living in […]

My homage to Dorothy. As Dorothy from the Wizard of Oz said, “Toto, I’ve a feeling we’re not in Kansas anymore.” Definitely not Kansas, we are living in the times and land of Social Media. We are in the age where information travels worldwide at what seems like the speed of light. Social media has “blown up” in the last 14 years with the founding of LinkedIn on May 5, 2003, Facebook on February 4, 2004, the launching of YouTube in February 2005 and the creation of Twitter on March 21, 2006, just to name a few. Blogging is the granddaddy coming into its own in the early 1990s. Xerox is being proactive in trying to connect to you, our customers, through many different forms of social media that you use and enjoy.

Our goal in using social media is to get information to you as quickly as possible and to keep you in the loop about what is going on in our ever changing business. So how can you connect to us you ask? Well first subscribe to this blog using the subscribe section to the right, see it right over there? (Ok imagine me pointing to the right.) Just enter your e-mail address and choose the notifications you would like. We will notify you with a short and simple e-mail when this blog and only this blog posts a new article or you can choose the digest option to get a weekly or monthly notification. You may also unsubscribe at any time, though we hope you don’t, again right over there on the right.

We have the Xerox Customer Support Community which is a peer to peer forum where you, the customers, help each other with answers to questions about our products. The community is a helpful support resource available to you 24 hours a day 7 days a week. The community includes a search feature to help you find answers to your questions. You can also tailor subscriptions to posts that you want to follow. While you are at the forum maybe you will have an answer to share with another user. Register for the forum and join the conversation.

You can subscribe to our support channel Xerox Support on YouTube where you can watch videos about how to use your machines and how to troubleshoot problems you may run into while using your machine(s). You can follow us on LinkedIn and see all the new and interesting things that are going on at Xerox.

You can follow XeroxSupport or Xerox on Twitter which will keep you up to date on the latest things going on at 140 characters or less. There are several other Xerox groups on Twitter that you can follow as well. We also have a corporate Facebook page where you can learn even more about Xerox and what we are doing. In addition to the main corporate Facebook page there are several other Xerox pages for different divisions and countries.

You can find out even more about our social media presence by taking a look at our social media page on Xerox.com . Make sure to click on the “Our Communities” link on the right for more information about our support forum and our presence on LinkedIn and Facebook.

So subscribe to us, friend us, follow us, and check out our channel, don’t make me get the flying monkeys!

Did you know that the first tweet that can be verified was “just setting up my twttr” sent by one of the developers Jack Dorsey at 1:02 pm on March 21, 2006? Do you think in decades to come that tweet will become as well known as “Mr. Watson, come here, I want you.” the first words spoken on the telephone by the inventor Alexander Graham Bell on March 10, 1876, 139 years earlier?

Until next time “Pay no attention to that man behind the curtain!” – Wizard of Oz 1939

Independent Support for your Xerox Equipment

Tue, 04 Jul 2017 13:00:00 GMT

Happy Independence Day, Happy 4th of July, Happy Fireworks Day!! Whatever you want to call it enjoy and have fun. This seems like a good day to […]

Happy Independence Day, Happy 4 ^th of July, Happy Fireworks Day!! Whatever you want to call it enjoy and have fun. This seems like a good day to discuss being independent with your support. So what is support independence?

Independence – (in′dē pen′dəns) noun – freedom from the control, influence, support, aid, or the like, of others. We strive to help our customers be independent and able to support their machines without us. It is not that we do not want to help. It is just that we cannot be there all the time. Say you are trying to print an important document at 3 in the morning in your favorite PJs or you have to replace some supplies to get an urgent document printed or you picked up an older model Xerox printer at a yard sale for $10 and don’t have a support contract, there is help for you in any or all of these situations. It may not always be possible or convenient to call in to our Phone Support . So we have ways for you to get the information you need in your own time, now that is independence!

Declare your independence by using the Online support tools at our Xerox support page . On the support page there are many sections that will direct you to resources and to information that will explain the services Xerox can provide for you. Please explore this page and follow the links to find all the valuable information that we have collected into one page for you.

On the Support page you can also put in the model number of your Xerox copier, printer or multifunction printer and find not only support but documentation, drivers, utilities and firmware upgrades, if they are available. The support page gives you the ability to search for your issue by entering simple terms like “paper jam” or “email” then you will be presented with a selection of cases that may apply to your question. The more terms you add the less case results you will receive there by narrowing down to your specific issue. For instance, “email using address book” will get you far fewer results than just “email” alone. Please check your spelling, though the system will suggest another term if you misspell a word it may not always come close to what you were looking for. There are many “how-to” cases as well which will walk you through the many features of your machine, teaching you to set up and use the features on your machine.

The newest way to find support and answers to your questions is through our YouTube Xerox Support channel which houses many helpful videos with more coming soon. Lastly there are different support communities, such as this blog which is more of a one way communication of features and options, or the Customer Forum and Twitter which allow for back and forth communication. Please feel free to sign up, create accounts and subscribe to all of these support tools so that you are in the loop, up-to-date and in the know. Declare your support independence today!

Xerox Support Menu

Fri, 07 Apr 2017 13:00:00 GMT

How would you like your Xerox support? Sounds like we are ordering eggs at a hometown café… But really you can have your support your way. We […]

How would you like your Xerox support? Sounds like we are ordering eggs at a hometown café… But really you can have your support your way. We want you to be able to get your questions answered the way that is easiest and most beneficial to you. We have a full menu of support options.

Appetizers

Twitter XeroxSupport@Twitter

Small bits of information served right to you on the fly and XeroxSuppot@Twitter can direct you to the right avenue for more information.

The At Your Service Blog

Served with short articles about features and functions, can be searched for topics and comes with humor and links on the side.

Entrees

User Manuals

Manuals are provided on the CD that comes with the machine and contain comprehensive information regarding all the features and options on the machine. If you have misplaced the CD the manuals can also be found and downloaded ala carte online from the documentation tab for your machine.

Online Support

A full selection of topics is available to help you answer questions and problems with your printers and multifunction devices. Online support is at your fingertips 24 hours a day. The items in the Online Support are a robust collection of how-tos and issues that have been seen on the machine, suggestions and solutions are offered.

Support Community Forum

Forums is a place that you can post a specific issue you are seeing or need help with on your machine and you can then receive answers or suggestions from other people that use the same machine. It is users helping users, our “family style” option in menu speak.

Fast Track to the Expert

The fast track consists of a form that you will fill out about your specific machine to ask a question or seek help for a problem or issue. The link for Fast Track to the Expert is located at the top of the support page for your machine. Once the form is filled out simply click on Submit and the form is sent to us here at Xerox support where it will be verified and then sent to the proper Remote Support Specialist (RSS) to help you. The RSS are all highly trained and many are trained technicians with 20 + years of experience.

E-mail support

Not available on all machines. You can go to the support page for your printer or multifunction device and on the left under the heading Product Support Links look for the “Email Xerox Support”. If the link is there click on it and fill out the information to email your question to the support representatives and they will email you back with an answer or suggestions. Please include as much detail as possible in your email so that the representatives will know the specifics of your setup.

Phone Support

You can call the support centre for person to person contact and timely response to your issue. Please be prepared to provide specifics about your

Dessert

YouTube Xerox Channel

You can watch videos at the Xerox Channel on YouTube. There are many videos about our products including support and how to videos.
So there you have it a full menu of support options, something for everyone. I hope you will try out some of our fare and find the item that fits your appetite for support. Bon Appétit or should I say “Bon Appésupport” ?

Happy Thanksgiving From Your Xerox Support Family

Thu, 24 Nov 2016 13:30:00 GMT

In the United States it is Thanksgiving Day. It is time for family, friends, food, football and shopping. We at Xerox Support wish you and yours a […]

In the United States it is Thanksgiving Day. It is time for family, friends, food, football and shopping. We at Xerox Support wish you and yours a Happy Thanksgiving and hope that you have a great time however you choose to celebrate the holiday. Enjoy the time off and take time to remember the things you have to be thankful for.

I am thankful for many things, including being thankful for working for Xerox, a company that cares about the community, the planet and leads by example. Xerox has many programs that not many people know about that make it a company of values.

If you are interested in finding out about these programs please review the information on the Xerox Foundation page .

Xerox also supports Science and Technology programs, you can learn about these by reading this brochure about STEM (science, technology, engineering and mathematics) education programs.
I am thankful to be working for Xerox, doing a job I enjoy and I am thankful that you, our customers, continue to read our blog. Enjoy your holiday and we will see you here again soon.

Socialize with Us at Xerox!

Tue, 22 Dec 2015 14:31:00 GMT

You probably thought this was an invitation to a holiday party, in a way it is! We want you to get social with us this holiday season […]

You probably thought this was an invitation to a holiday party, in a way it is! We want you to get social with us this holiday season and through the coming year. Xerox has many ways to interact with us for support, information and just plain fun. On Facebook we have several pages but one that I would like to direct you to is our main Xerox Corp. page at Facebook. Like the page to get information in your Facebook news feed.

Please note that I have added the QR codes for you to scan with your mobile device for some of the following social media locations.

From The Xerox Support Family to Yours Happy Thanksgiving!!

Tue, 24 Nov 2015 13:11:00 GMT

Here in the United States it is Thanksgiving Day. It is time for family, friends, food, football and shopping. We at Xerox Support wish you and yours […]

Here in the United States it is Thanksgiving Day. It is time for family, friends, food, football and shopping. We at Xerox Support wish you and yours a Happy Thanksgiving and hope that you have a great time however you choose to celebrate the holiday. Enjoy the down time and take a little time to remember the things you have to be thankful for.

I am thankful for many things, including being thankful for working for Xerox, a company that cares about the community and the planet. Xerox has many programs that not many people know about that make it a company of values.

If you are interested in finding out about these programs please read the information on the Xerox Foundation page .

Declare Your Support Independence

Fri, 03 Jul 2015 14:37:00 GMT

Independence – (in′dē pen′dəns) noun – freedom from the control, influence, support, aid, or the like, of others. We strive to help our customers be independent and […]

On the Support page you can also put in the model number of your Xerox copier, printer or multifunction printer and find not only support but documentation, drivers and firmware upgrades, if they are available. The support page gives you the ability to search for your issue by entering simple terms like “paper jam” or “email” then you will be presented with a selection of cases that may apply to your question. The more terms you add the less case results you will receive there by narrowing down to your specific issue. For instance, “email using address book” will get you far fewer results than just “email” alone. Please check your spelling, though the system will suggest another term if you misspell a word it may not always come close to what you were looking for. There are many “how-to” cases as well which will walk you through the many features of your machine, teaching you to set up and use the features on your machine.

The newest way to find support and answers to your questions is through our different communities, such as this blog which is more of a one way communication of features and options, or the Customer Forum and Twitter which allow for back and forth communication. Please feel free to sign up, create accounts and subscribe to all of these support tools so that you are in the loop, up-to-date and in the know. Declare your support independence today!

Subscribers, Followers and Friends Oh My!!

Fri, 12 Jun 2015 14:20:00 GMT

As Dorothy from the Wizard of Oz said, “Toto, I’ve a feeling we’re not in Kansas anymore.” Defiantly not Kansas, we are living in the land of […]

As Dorothy from the Wizard of Oz said, “Toto, I’ve a feeling we’re not in Kansas anymore.” Defiantly not Kansas, we are living in the land of Social Media. We are in the age where information travels worldwide at what seems like the speed of light. Social media has “blown up” in the last 11 years with the founding of Facebook on February 4, 2004, the launching of YouTube in February 2005 and the creation of Twitter on March 21, 2006, just to name a few. Blogging is the granddaddy coming into its own in the early 1990s. Xerox is being proactive in trying to connect to you, our customers, through many different forms of social media.

You can subscribe to our channel on YouTube where you can watch videos about many different subjects from new technology to support topics to our commercials. You can follow us on LinkedIn and see all the new and interesting things that are going on at Xerox.

You can follow XeroxSupport or XeroxCorp on Twitter which will keep you up to date on the latest things going on at 140 characters or less. There are several other Xerox groups on Twitter that you can follow as well. We also have a corporate Facebook page where you can learn even more about Xerox and what we are doing. In addition to the main corporate Facebook page there are several other Xerox pages for different divisions and countries.

You can find out even more about our social media presence by taking a look at our social media page on Xerox.com .